SMART PROCESS APPLICATIONS

Kofax smart process applications are critical in managing today's automated processes, improving productivity and servicing customers efficiently. According to Forrester Research, smart process applications (SPAs) are a new category of software designed to support business activities that are people-intensive, highly variable, loosely structured and subject to frequent change. For more information on SPAs read the Forrester Wave: Smart Process Applications Fill a Big Business Gap.

Transform and Simplify Customer Interactions

With five main components, smart process applications support collaborative business processes that are people and information intensive, highly variable & unpredictable, loosely structured and subject to change.

Kofax SPAs dramatically transform and simplify the business critical First Mile™ of real time, information intensive customer interactions.

Organizations can significantly increase their responsiveness to customers, provide a higher level of service, gain competitive advantage and better manage and grow their businesses while also greatly reducing operating costs by utilizing Kofax Smart Process Applications.